Knowledge + Software + Right actions = Success

Shovel Testing
Image by Army Environmental Command

I hate when things are attached from their original context. This sometimes confuses people and prevents learning and seeing the big picture.

Lately I’ve been working as a guest speaker and coach in the Tampere University of Applied Sciences, giving presentations & group workshops for using social media in success, personal development and marketing – well, basically in every aspect of life.

I believe that what we should be doing better with education in this era of Knowledge Age, is to attach the use of services and applications more clearly with the use of different skills and actions.

If you are teaching about time management and don’t tell about the possible services or software which could support it, you are missing one area of the topic. I’m not saying everyone should be using them, but the skill of ICT capabilities is nowadays vital if you are planning to enter the work life anytime soon.

But, we shouldn’t give too clear instructions to people on the usage like “this is a shovel, you can dig a hole with it”. Instead we should be creating deeper understanding of which certain things you can use the technology and let people experiment by themselves and in groups to invent more ways – in other words, innovate and use their creativity. This can be achieved through coaching – something the too eager to manage managers should also notice.

I’ve gathered here a small list of skills, activities and some books of which you could be thinking of reading in unison to understand these things better. I’ve also included some web services which support the actions. These are just examples, don’t stare too much of them, but invent your own ones.

21st Century Skills, Knowledge  & Basics of Social Media

This is where it all begins. These are the cornerstones everyone should understand about our current era.

Books:
Trilling, B. & Fadel, C.: 21st Century Skills: Learning for Life in Our Times

Peter F. Drucker: Management Challenges for the 21st Century

Erik Qualman: Socialnomics
Clay Shirky: Here Comes Everybody

Time & Task Management

Use the techniques [the ones that’ll suit you best] described in the books, support them with ubiquitous software.

Books:
David Allen: Getting Things Done
Timothy Ferris: The 4-hour workweek

Services:
Google Calendar & Tasks
Remember the Milk

Personal Branding

Books:
Chris Brogan, Julien Smith: Trust Agents
Chris Brogan: Social Media 101
Gary Vaynerchuk: Crush It!

Services:
Twitter
Facebook
Blog (for example WordPress)
LinkedIn
YouTube

Contact Management System

Readings & Network:
The Social Customer site

Services:
Gist

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Of course I haven’t listed everything here, just some examples to get the idea. Also with the software, I tried to keep it more in the free ones so that one can easily jump to try them. Most likely different persons and businesses use different ones, for example check my older post about free and chargeable social media monitoring tools.

If you have something to contribute on this, books, software or whatever, please do so. I’d be glad to hear about them.